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Root Cause Analysis

This step involves identifying the underlying causes behind the priority performance challenges identified during data analysis. Root causes are statements that describe the deepest underlying cause, or causes, of performance challenges and they become the focus of major improvement strategies. In general, the process for determining root causes can be thought of as a funnel, starting with the broadest thinking possible about causes related to each prioritized performance challenge and systematically narrowing and deepening the collective understanding until the team arrives at a root cause.

Data for Root Cause Analysis

Data that may be helpful in your root cause analysis, including the TLCC survey and state collected data are available here.

CDE Developed Templates

These templates were created to help teams organize data and analysis for the root cause analysis.

Leading Root Cause Analysis

These activities and templates have been used by schools/districts and CDE staff to help determine root causes.  Instructions for using the tools are included.

References

Root Cause Basics: Preuss, P.G. (2003). School Leader’s Guide to Root Cause Analysis: Using data to dissolve problems. Larchmont, NY: Eye on Education.

Organizing and Integrating: Wellman, B., & Lipton, L. (2004). Data-driven dialogue: A facilitator’s guide collaborative inquiry. Sherman, CT: Mira Via.

Levels of Root Causes: Preuss, P.G. (2003). School Leader’s Guide to Root Cause Analysis: Using data to dissolve problems. Larchmont, NY: Eye on Education.

Research Based Factors (Marzano): Compiled from various books by Robert Marzano.