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How Can We Help You?

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Support for Transcripts & Diplomas

For transcripts or diplomas from:

Public K-12 schools:

Please reach out to the school district directly.
Districts do not keep copies of student diplomas, but they are required to retain student transcripts in perpetuity.

Closed private / non-public schools:

Check with the associated school district or accrediting agency on the Non-Public Resources page.
Contact Secretary of State, Licensing and Enforcement Division at 303-894-2200 x2.
View the State Archives or call: 303-866-2358 or 303-866-2390

Colleges and universities, including closed colleges:

Refer to the Colorado Department of Higher Education (CDHE) at 303-862-3001

Colorado State Board of Education Questions & Support

State Board Meetings & Contacts

To view State Board meeting agendas, archives and to watch meetings live, visit the State Board home page.

To contact the State Board office, visit our contact us page.

Frequently Requested Information:

For information on obtaining a copy of your GED, visit the DiplomaSender.com website or call 855-876-3774. The Colorado Department of Education does not house transcripts. To obtain a copy of your high school transcripts, please contact the school district where your school is located.
For information regarding teacher licensure, background checks or fingerprint information, visit the Educator Talent Licensing website, or submit a licensing support request form.
The Colorado Department of Education oversees K-12 education in Colorado. Higher education is overseen by the Colorado Department of Higher Education; please visit their website or call 303-862-3001.

Visit the State Board home page

Communications Support

Members of the Media:

General Inquiries:

Find resources and staff contacts on the Communications page

Moodle LMS - Course Login & Access Support

How to register for a course or get support:

Search for a course:
- Please search for a course you are interested in on CDE's Moodle site, or go to the course you are already enrolled in if appliable.
Reach out to the course contact for registration and enrollment:
- Please reach out to the course contact person* listed on the course description and let them know you need assistance. (Each office at CDE manages their own courses.)
- The course contact will set you up with a CDE Moodle account and enroll you in the course, or help you with any technical issues.

*If you don’t see a contact listed for the course, please let CDE know by submitting this contact form. We will direct you to the right person and office.

Educator Licensing Support

For help with many educator licensing questions, please submit a Licensing Support Request.

You may also call 720-739-3304 between 7:30am-12:30pm, Monday through Friday.

Support topics include:

Alternative Licensure
Career and Technical Education
COOL Account/Issues
Endorsement/Designation Requirements
Fingerprints
Letters of Good Standing
Other
Out-of-State Applicants
Praxis Exams
Renewals
Substitute

Submit a Licensing Support Request

Colorado Online Licensing System (COOL) Support

For help with the COOL online educator licensing system, please submit a COOL Support Request or call 877-314-1412

To learn more about Colorado online licensing, visit the COOL page.

Special Education Support

For Special Education assistance, including dispute resolution, parent questions, IEPs, preschool special education and gifted education, please visit the Exceptional Student Services Unit for a detailed contact list.

View Special Education Contacts

RANDA Performance Management System Support

For help with many questions about Educator Effectiveness and the Colorado State Model Performance Management System, please view the RANDA Performance Management System page.

Quick links:

Tips:

If you continue to experience issues after attempting a log in reset, please contact your local access manager (LAM) who is most likely located in your central office. For all other questions, email: support@copms.randasolutions.com
If your questions are still not answered, you can contact the Educator Effectiveness team here.

Contact RANDA Support

View Other RANDA Support Options

Contact the Educator Effectiveness Team

Support for Questions About School Choice:

Home School, Online Schools, Private Schools, and Charter Schools

For help with many questions about school choice in Colorado, please view the Schools of Choice page.

Quick links:

Contact the Schools of Choice Team

Contact the Home School Team

Support for Questions About GED & High School Equivalency:

Get my GED / High School Equivalency (HSE) records, diplomas, or transcripts:
- Order records via DiplomaSender
Learn more about High School Equivalency:
- Colorado's High School Equivalency Testing
- High School Equivalency FAQ

Order your GED or High School Equivalency Records

Contact the High School Equivalency Team

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If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. Also, please be sure to provide specific information on error messages, broken links, etc. The more detail the better. Thank you!

Please Enter Your State Board Comment or Question *

If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. The more detail the better. Thank you!

Please Enter Your Moodle Comment or Question *

If you are inquiring about a specific course on our Moodle site, please include the name of the course or the URL (web address) when possible. Also, please be sure to provide specific information on the issue you are having or the type of help you need. The more detail the better. Thank you!

Please Enter Your Communications Comment or Question *