HSE Frequently Asked Questions

FAQ Documents from Test Providers:

FAQs from the HSE Testing Office:

Jump to a question:

• Does the Colorado HSE Testing Office have a copy of my diploma/transcript?
• I earned my diploma many years ago. Will DiplomaSender have my records?
• Do you offer GED or HiSET preparation courses?
• What is the difference between GED and HiSET? Is one better than the other?
• Do I have to be a resident of Colorado to take an HSE exam?
• I am 16. Can I take an HSE exam?
• Can I take an HSE exam at home?
• I am not yet 18. Can I take the at-home version of the GED or HiSET since it requires an online proctor to monitor the tester?
• What are some other ways I can prepare for the exam?
• Will the HSE Testing Office do education verifications for third parties?

Does the Colorado HSE Testing Office have a copy of my diploma/transcript?

No, we do not keep any tester documents. You must order your documents from DiplomaSender directly by phone 855-876-3774 or online chat available Monday through Friday 7:30am to 5pm MST.

I earned my diploma many years ago. Will DiplomaSender have my records?

Yes, DiplomaSender maintains student records from as far back as the 70s and 80s. In addition to electronic storage, they are able to do archive searches for old phycical documents.

Do you offer GED or HiSET preparation courses?

No, CDE does not offer or endorse any HSE preparation courses. However, you can use the Adult Education office’s map to find a program near you. In addition, both exam providers also have maps you can use: GED or HiSET

What is the difference between GED and HiSET? Is one better than the other?

Both programs are state-approved for HSE, and we don’t endorse one over the other. You can read about some of the differences between the two in our Fact Sheet.

Do I have to be a resident of Colorado to take an HSE exam?

No, Colorado does not have a residency requirement for HSE exams. When you sign up on GED or HiSET’s website, you should choose Colorado as your jurisdiction to be issued a Colorado HSE diploma (after passing your exams).

I am 16. Can I take an HSE exam?

The age requirement is 17 years of age. However, you can submit an age waiver to request an exemption and take either test at 16 years old.

Can I take an HSE exam at home?

Yes, since the COVID-19 pandemic, both exams began allowing students to test at home with online proctor monitoring. See the Online GED Test or the HiSET Exam at Home for more details.

I am not yet 18. Can I take the at-home version of the GED or HiSET since it requires an online proctor to monitor the tester?

You will not be allowed to schedule the exam since you are a minor. However, go ahead and create a student account on the exam’s website, then email Alena Barczak, who will assist with lifting the restriction on your student account.

What are some ways I can prepare for the exam?

• Public libraries: in addition to preparation courses, many libraries have HSE study or practice books
• Bookstores/Used bookstores: You can also find practice books at these places.
• In your student account: Both GED and HiSET offer free and for-purchase study materials once you’ve created a student account.

I am a third party looking to verify someone's education. Will the HSE Testing Office do education verifications?

Please contact DiplomaSender's Third Party Support line at 855-313-5799 or thirdpartysupport@diplomasender.com for education verification requests.