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For Technical Assistance & Support for Colorado Online Licensing System (COOL) – formerly eLicensing:

Call 877-314-1412
Submit Online Support Form

Learn more about COOL

Did You Know?

Technical Assistance & Support for Colorado Online Licensing System (COOL) – formerly eLicensing:

Call 877-314-1412
Submit Online Support Form

Questions About Educator Preparation & Licensure Requirements:

Submit Licensing Support Requests Form
Call 720-739-3304
Phone hours: 7:30am-12:30pm, Mon-Fri

Many answers to your licensing questions can be found here:

Did You Know?

Answers to your RANDA login questions can be found here:

RANDA - Colorado State Model Performance Management System
- How to log in
- Forgot password
- Reset password
- Online support information

If your questions are still not answered, you can contact the Educator Effectiveness team here.

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Many answers to your communications questions can be found here:

You can also contact Communications directly in several ways, including by email at cde_communications_office@cde.state.co.us.

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If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. Also, please be sure to provide specific information on error messages, broken links, etc. The more detail the better. Thank you!

Please Enter Your COOL Comment or Question *

For technical assistance and support - such as user IDs, passwords and access to applications you cannot access - contact 877-314-1412 or submit an online support form at the link above. For inquiries related to alternative educator preparation, license/endorsement requirements and the like, type your question below. Please do not include any sensitive personal information. Our Educator Licensing office will research and respond to your question.

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If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. Also, please be sure to provide specific information on error messages, broken links, etc. The more detail the better. Thank you! Phone 720-739-3304

Please Enter Your RANDA Comment or Question *

If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. Also, please be sure to provide specific information on error messages, broken links, etc. The more detail the better. Thank you!

Please Enter Your Communications Comment or Question *

If you are writing regarding a specific page on the Web site, please include the URL (web address) of the page in your message. Also, please be sure to provide specific information on error messages, broken links, etc. The more detail the better. Thank you!

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For Technical Assistance & Support for Colorado Online Licensing System (COOL) – formerly eLicensing:

Did You Know?

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