Dispute Resolution

Mediation

Mediation is an informal, voluntary process in which a neutral person assists the parties in communicating and exploring possible options for resolving conflict. The goal of special education mediation is to help the parties reach their own mutually acceptable resolution of the disputed issues related to a student's special education services. View for more information on Mediation.

Model forms (use not required):

• Mediation Request Form (PDF)
• Mediation Request Form (Word)
• Solicitud de Mediacion (PDF)

State Complaint

A State Complaint is a written complaint requesting an investigation of any alleged violations of the IDEA requirements. A State Complaints Officer will conduct an informal investigation, considering the information and interviews of the parties involved, and issue a written decision. View more information on State Complaints.

Model Forms (use not required):

• State Complaint Form (PDF)
• Queja con el Estado (PDF)

Due Process Complaint

A Due Process complaint is a process involving an Administrative Law Judge who conducts a hearing, much like a formal court proceeding. The ALJ considers the information and testimony offered by each side and issues a written decision. View more information on Due Process Complaints.

Model Forms (use not required):

• Due Process Complaint Form (PDF)
• Due Process Complaint Form (Word)
• Queja de Debido Proceso (PDF)

Dispute Resolution Information

• OSERS Questions and Answers on IDEA Part B Dispute Resolution Procedures
• Procedural Safeguards Notice | Aviso de garantias de procedimiento
• Dispute Resolution Rights (brochure) | Derechos en la solucion de disputas (PDF)
• Dispute Resolution Options
• State Complaint Procedures | Procedimientos Para Quejas a Nivel Estatal (PDF)
• Mediation Services | Servicios de Mediación (PDF)

General Special Education Information

• The OSEP Spanish Glossary Project - Glossary of Common Terms related to IDEA (English / Espanol) (PDF)
• Special Education Guidance Documents
• "Working Together: Building Improved Communication" - a collection of free resources is designed to support effective collaboration between parents, schools and early childhood programs. Courtesy of The Center for Appropriate Dispute Resolution in Special Education (CADRE).