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I. Support

For questions about data reporting requirements, federal National Reporting System (NRS) performance tables, or LACES user accounts, local program staff should always contact their AEI Program Coordinator.

LACES is an online software program owned by LiteracyPro Systems, so for technical questions about features of the LACES system or any technical issues/bugs, complete the Technical Support Request form.  You may also reach out to the Helpdesk directly at or 1-888-714-9464, but it is best to first complete the form.

Additional information on AEI's ongiong LACES trainings and the creation and management of user accounts is provided here.