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Resource Lending Library

Resource Lending Library for Employee Professional Development

Video resource are available for employee professional development and training from the CDE Office of School Nutrition. Topic areas and the related resources are provided below. Titles are linked to the CRM Learning website for more information or to watch a demonstration of the training. To check-out these videos, please contact

Sam Glenn Series: Customer Service and Change

  • Who Put a Lizard in My Lasagna?
  • When Change Happens, Adjust Your Sail
  •  A Kick in the Attitude

Leadership Skills

  • 5 Questions Every Leader Must Ask
  • The Leadership Pickles

Customer Service

  • Give ‘Em the Pickle

Communication Skills

  • Communicating Non-Defensively
  • The Respectful Communicator
  • Emotional Intelligence Series
  • Undeliverable:  Email Etiquette for Today's Workplace

Conflict and Discipline

  • Dealing with Conflict
  • What to do When Conflict Happens
  • Positive Discipline:  How to Resolve Tough Performance Problems Quickly...and Permanently

Employee Development

  • The Attitude Virus
  • Make it Matter

Adapting to Change

  • Riding the Wave: Strategies for Change


  • Mixing Four Generations in the Workplace 
  • The Biggest Generation