Site Index | CDE Offices | Staff Directory

Waiver/Reimbursement for Veteran Educator Fingerprint Resubmission

The Waiver and Reimbursement programs are now closed. 

No exceptions can be made for educators who did not meet Waiver/Reimbursement deadlines due to funding limitations at the end of the fiscal year.

  • Waivers Are No Longer Available - the June 1, 2017 Postmark Deadline Has Passed
  • Reimbursements Are No Longer Available - June 23, 2017 Reimbursement Request Deadline Has Passed.


Overview and Background Information

All communication regarding the fingerprint resubmission audit was emailed to affected educators as of May 19, 2017.

CDE sincerely apologizes for the inconvenience this fingerprint resubmission may cause those veteran educators affected.  The department understands that this may present a financial hardship for some educators, and therefore has implemented procedures to either waive or reimburse the fee typically charged for this type of submission. The waiver/reimbursement will apply only to educators who the CBI is able to confirm have previously submitted a fingerprint card and associated fee for educator licensing purposes. No waiver or reimbursement will be provided for educators who have not previously completed this process specifically for CDE credentialing, as confirmed by CBI.

Colorado Education Commissioner Katy Anthes worked with officials at the Colorado Bureau of Investigation who agreed to waive the $39.50 fingerprint processing fee for many veteran educators who will be contacted to resubmit their fingerprints for background checks, and CDE has developed a reimbursement process for those who have already submitted fingerprint cards and associated fees.

Please note that your email address must be current in your eLicensing account. If you are unable to access the email you have associated with your account, you will not receive the critical communication required to utilize your waiver/reimbursement. CDE is not responsible for lost or misdirected emails, as it is the responsibility of the educator to maintain accurate contact information in their eLicensing account. It is always recommended to use a personal email address. To validate or update your email address, log in to your eLicensing account.

If you are seeking to utilize the waiver or submit for reimbursement, please take immediate action based on the communication you receive. The Waiver/Reimbursement programs will close at the end of the fiscal year, which is June 30, 2017, and will not be available after that time. That means that after the deadline set in your email, you will be liable for the costs of this requirement. If you cannot be fingerprinted during this time, you can be printed at any time that is more convenient for you but the waiver and reimbursement programs will not be available.


The issue with the fingerprints was discovered around Sept. 2015 when a review of the Colorado Department of Education's educator licensure database found that some educator licensees' records did not include the required background check results originally processed by both the Federal Bureau of Investigation and the Colorado Bureau of Investigation.

While we don’t know precisely what happened with the original background check results, we suspect that something went wrong while processing results to CDE’s database prior to 2004 when CDE was implementing a change in the law requiring all educators to submit fingerprints. 

This problem affects active educators who were issued licenses from 1997 to 2003. The issue does not pose a safety risk for our students. CBI has records of the educators’ fingerprints and background checks.

Nevertheless, this record-keeping error must be corrected. Though both CBI and FBI have background checks for these individuals, CDE does not have those on file, which is required by state law. Therefore, these educators must resubmit their fingerprints to CBI so that their background check results can be transmitted to CDE.


How will I know if I am required to submit a new fingerprint card?

If you need to be fingerprinted again, you have been sent email communication from CDE prior to May 19, 2017 informing you of the fingerprint requirement and next steps.  For educators who did not meet Waiver/Reimbursement deadlines, all background check fees will be the responsibility of the educator.

You can verify your background check status at any time by logging in to your eLicensing account and clicking on the "Alerts" tab in the "My Credential Information" section of your account.  If the status reads "No Fingerprint/Background Results Received" your background check must be updated.

If you need to be fingerprinted, follow the instructions for CDE fingerprinting.

  • Obtain an Applicant Fingerprint Card #FD-258. Most law enforcement agencies will provide this card as a part of their service. If they do not, you may purchase a fingerprint card from Colorado Correctional Industries (CCI) or (Neither CDE nor CBI provide fingerprint cards.)
  • Have new fingerprints taken by a law enforcement agency ($5.00 to $10.00 fee from your local law enforcement may apply).
  • Mail that fingerprint card, with your money order/credit card voucher for $39.50 to the CBI at 690 Kipling St, Suite 3000, Lakewood CO 80215. Never mail cards to CDE.
  • No other costs will be reimbursed including local law enforcement cost, postage, or substitute fees. There are no extensions of time for the waiver or reimbursement


Frequently Asked Questions

Q – Is this real or a scam?

A – This is very real, and to verify you should log into your Colorado Department of Education eLicensing account and view your “Alerts” tab where you will see your current background/fingerprint status.


Q – How did CDE “lose” my records?

A – No records were lost and your information was not compromised in any way. Current statute states that you must submit a fingerprint card for the purpose of determining if a criminal history exists. If you received an email it means that our records do not have both a CBI result and an FBI result and we must have both before concluding that no criminal history exists.


Q – Why do I have to submit new fingerprints? Why can’t CDE just call the CBI for that information?

A – The only way to have a new criminal history check conducted is by the submission of a new fingerprint card. We cannot simply call the CBI and have a new history check conducted. Also, most of the educators affected by this fingerprint audit were printed prior to 2004 and the statutes regarding fingerprinting have changed. Some states require new fingerprints to be submitted with every application or renewal.


Q – Who is paying for my fee to the police department that took my fingerprints?

A – Unfortunately, CDE is not reimbursing any fees other than the $39.50 CBI/FBI fingerprint processing fee for those that qualify and the CBI has graciously waived their portion of the fingerprint fee and is paying for the FBI portion of the fee.


Q – I have already been printed for my school district, why can’t CDE just use that?

A – Unfortunately, to protect your privacy, CBI requires that you submit a fingerprint card specifically for the Colorado Department of Education.


Q – Why can’t CDE reimburse all my costs?

A – The CDE Educator Licensing Unit along with the CBI Identification Unit are fee-based state agencies. We would have to raise everyone’s fee to cover costs as we receive no tax dollars to help offset this cost.


Q – Can I have an extension as I can’t submit my fingerprints until after the expiration date?

A – We’re sorry, but we must pay for this program under this year’s funds. The fiscal year ends June 30th, 2017 so all expenditures must be submitted by then. You can still submit fingerprints after the deadline, but you will have to pay the $39.50 CBI/FBI fingerprint processing fee.

Quick Links


Contact Us

Professional Services & Educator Licensure
6000 E Evans Ave
Building #2, Suite 100
Denver, CO 80222
Contact Licensing

Colorado Dept. of Education
201 East Colfax Ave.
Denver, CO 80203
Phone: 303-866-6600
Fax: 303-830-0793
Contact CDE

WCC Access